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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped through USPS whereby packages bought and chose to deliver from China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-25 Business days |
| Canada, Europe | 10-25 Business days |
| Australia, New Zealand | 10-25 Business days |
| Central & South America | 15-45 Business days |
| Asia | 10-25 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Retro Vintage Style Online Shop | Top Retro Vintage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techssory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Real customer reviews
17 reviews
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Buy with confidence:
very good product.
It's all in time. Integrity is not broken. Attached normally
Packed well. Quality is good. Heavy. The ball is tight.
The description corresponds, has not yet attached in the car. Walked for a very long month two
Through the cover does not hold very much. I had to glue the metal plate outside the cover. Otherwise Super!))
The order was received intact, thank you very much! Delivery to St. Petersburg is just under 1,5 months. Parcel tracked
Everything came as in the description. Only while waiting, the son was born, graduated from the music school, became a rock star, earned 1000 rubles and bought me in Ashana this magnetic holder. It's been a long time. Fear for how long. It was easier to buy in the store. I did it in general.
The Holder came to Minsk for two weeks. Everything was tracked. The kit included the holder itself, two adhesive to the phone plates, one spare Velcro to the holder leg, a napkin and detailed instructions. The quality is excellent. The phone holds, but on the worst off-road. The only thing, the holder is small in size.
Zdelano qualitatively. Swivel Apple walks tight, will not hang out
Quality is excellent! Everything came safe and sound. Magnet powerful. Has not yet installed because. On the Street minus already, the tape will not take. I will look for a warm garage to the store offset
Excellent holder, ordered 11.11., came 03.12.
Magnet, not very strong, through the silicone case does not hold the phone, unfortunately (without the phone case to wear no sense. And I do not want to glue on the cover, too, because I often change them. My husband was glued to the phone, as he walks without a cover.
the shipment came very quickly, and everything was complete, and very nice
Product as described. If held the tranquil panel, and seems Q magnet and able to hold the phone safely
It turns hard, which I consider an advantage. Heavy. Made well
All as ordered. The minus is only that through the silicone case holds normally, but you shake a little and bam, the phone fell. And sooo long delivery, 3 months!!!
The goods received. Thank you very much.