SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped through USPS whereby packages bought and chose to deliver from China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-25 Business days |
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-25 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Retro Vintage Style Online Shop | Top Retro Vintage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techssory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came on time everything is fine, until the glue was added nishtyaki for SIM cards. I recommend, checked Nizhny Novgorod
very quality
The package reached quickly, 21 days to the Kemerovo region. Packaging whole. The product is packed well, in a foam box. There are all accessories for gluing glass. Seller recommend.
Perfectly packed. Everything matches. For a gift thank you)))
The glass looked good, with the sticker everything went well, but the air remains under the glass in some areas around the edges, unpleasant of course. I will not order anymore.
Armor Glass is very good, as a gift put a set for SIM cards, sent quickly. Thank you very much
Everything came. I order 3 times already. Seller advise
The glass did not come very quickly (but it came and it pleases); the glass is well packed in a foam box, came safely and safely; the store put a gift set of adapters for SIM cards (nice)
Everything is fine)))
Thank you. Everything suits. Thank you for the gift
Delivery is fast.
To Irkutsk came as expected, all on time. Packing is excellent! Package at height, plus the store put a gift adapter SIM cards, thanks to him for it. Seller strongly recommend. Maybe I'll order something else from him.
Everything is cool, came weeks three, maybe more, plus a gift, a glass of excellent quality, the only edge frame is black and a little screen closes, but I think I will get used to it with time) not critical)
It was 40 days, it came perfectly. Quality is excellent, this has not seen the performance of the glass, + a gift in the photo can be seen
Thanks for the gift in the form of SIM card trays, the goods came quickly, all in integrity
Pasted with difficulty, the air remained, although the glass Glue well
I buy here for the third time, since the glass is durable, I bought the whole family, and still for myself, the edges of this glass are not glued, but I think it is not critical, the main thing protects the screen, glass is worth its money, durable!!!!
Very long delivery, almost 2 months to Moscow. The goods seem normal, took about the stock. Bonus adapters for simok, can and will be useful.
Glass came in a month. Whole, Suitable for honor 10 I and honor light. Thank you store put more Gift, nice. I recommend.
It has black strips in the borders of the glass, that covers around 0,6 cm of the screen. The glass is thick, but it got broken in the second or third time that the phone fell. It came with a gift (SIM card adapter).