SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA will be shipped through USPS whereby packages bought and chose to deliver from China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-25 Business days |
| Canada, Europe |
10-25 Business days |
| Australia, New Zealand |
10-25 Business days |
| Central & South America |
15-45 Business days |
| Asia |
10-25 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Retro Vintage Style Online Shop | Top Retro Vintage (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.techssory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Too light work in this shop now toy is not light used it's OK
From the unit to 2 amps, Samsung S7 edge to 3600 Ma charges normally, as usual (not fast) charging
Charging is good all works. The wire is short. centimeters 50, no more.
Charging came, the second time I order, everything works, thanks to the store, take it from him
Works great with iPhone 8 +
It works well. I don't know if I charge fast. I'll use it longer.
Beautiful and practical device, I recommend the store
Everything is super. It came quickly very, for 10 days
Works well, super light and beautiful. Worth, I advise.
It came very quickly to Odessa, received a new post, a good thing, the iPhone 8 in the silicone season does not charge
Works. Very fast shipping. Seller 5 points)
Well has lights load well
Everything works fine came quickly)
For their money Hood
For a very long time there was a parcel, was delivered in a common package with other parcels under another track number. So check with computers tracking details: there may appear another track number after crossing the border of the Russian Federation. Works with iPhone X well. You need to put the phone in the middle. Charging is slow, the back wall of the phone is heated. But cool, especially for such money (bought for 280 rubles). I recommend.
Super Excellent
Heats up a bit but good for the price.
Delivered quickly. everything works as described. I recommend the store.
Great product! I am very satisfied Be careful you will need a powerful power adapter for it to work properly It is rather pretty with its glossy look, only problem the cable is very short It charges rather quickly and does not heat my iphone X too much I recommend!!
The order was about 3 weeks before St. Petersburg. Tracked. The phone is charging, but somehow sluggish. I do not particularly use it, I took it as an addition to the main one.